Ignoring the human factor in organizational change

As commonly said, the “definition of insanity is doing the same thing over and over and expecting different results” (Author unknown). While this quote may seem like an overused cliché, I would argue that within the context of organizational change, there is a lot of truth to this statement.

The video herein claims that over 80% of change programs fail due to the fact that organizations tend to overlook the human factor. No doubt, the human factor is by far the greatest challenge in organizational change for a myriad reasons. I will explore some of these reasons in an upcoming post.

To conclude, I will sign off with these questions. If people are the lifeblood of effective change, why would they be excluded in the first place? In other words, why would the change agents set themselves up for failure? For instance, while employees may show up on time and complete the required tasks, this does not imply that they are fully invested in the work that they do. Is this what employers want? I don’t think so.


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