No input: New database

A few years ago a new database was introduced to us by our funder. Unsurprisingly, no input was received from the staff in regard to design or even evaluating the need for this database. It was simply announced to the staff that CAMS was to take effect by a certain date. Perhaps management was involved, but as far as I know, the staff were not consulted and yet they are the ones who are forced to use this system. While CAMS has some benefits, such as the centralization for the collection of data, sadly, this database has also greatly increased the workload for the staff. Consequently, less time is spent with clients and more time is spent on paper work. Are we really helping the clients we serve? This is a question worth investigating.

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